2023 Auto Mobility State of the Industry Report
This study was designed to measure the auto mobility activity of the 298 QAP-accredited mobility dealer locations in the United States and Canada for calendar year 2023.
In May of 2024, each location was asked to verify the personal use (non-commercial) QAP data collected in 2023 across the 12 quantitative categories found in this report. 206 out of 298 locations (69%) responded. Verification was completed in a secure, online environment by dealership owners and/or their delegates.
Due to inconsistencies in the response rate of the various location market area sizes, the margin of error across populations varies as follows:
| Category | Confidence Level | Margin of Error |
|---|---|---|
| Overall Total | 95% | ± 4% |
| Metro Market Area Locations | 95% | ± 6% |
| Large Market Area Locations | 95% | ± 6.5% |
| Medium Market Area Locations | 95% | ± 7.5% |
| Small Market Area Locations | 95% | ± 10% |
Sample sizes were determined using the Standard Formula below, with the standard of deviation set to .5.
Outliers
- Outliers were defined as any value that was more than three standard deviations greater than the mean.
- Of the 4944 individual data points in the data set, 64 were initially identified as outliers (1.3%).
- Of those, 24 were either confirmed as correct or corrected by the respondents.
- It was determined that the remaining outliers would be included in the final data set.
Annualization
- Of the 206 responding locations, four were open for less than the full 12 months of 2023.
- In cooperation with those respondents, the data for those locations was annualized for the full year, and included in the data set.
Error Potential
- As with all surveys, the data herein is subject to multiple sources of potential error including non-response and question wording / response options, among others.